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Backbase, the engagement banking platform, is becoming a member of forces with Feedzai, the worldwide chief in AI-native fraud prevention answers, aiming to empower banks to take on the rising problem of virtual fraud whilst keeping up seamless buyer reviews.
During the collaboration, Feedzai will combine its virtual believe answers with the Backbase engagement banking platform, enabling it to lend a hand monetary establishments features to offer protection to, construct believe, and strengthen their consumers’ virtual banking reviews.
Nuno Sebastiao, co-founder and CEO at Feedzai
“Because the monetary services and products business evolves, safety can not be an afterthought — it will have to be woven into the very cloth of the buyer revel in,” defined Nuno Sebastiao, co-founder and CEO at Feedzai. “By means of partnering with Backbase, we’re empowering monetary establishments to ship a unified, seamless adventure that now not simplest protects consumers from fraud, but additionally guarantees they really feel valued, understood, and protected.”
The partnership goals to ship rapid worth to banks by way of providing them proactive fraud prevention with real-time AI-powered behavioural research throughout all virtual channels, in addition to out-of-the-box integration with your complete Backbase engagement banking platform and suite of goods, giving speedy get right of entry to to the Feedzai features.
By means of leveraging an AI-powered chance evaluation that minimises false positives, Feedzai says banks can even get pleasure from lowered operational prices.
“By means of combining Backbase’s engagement banking experience with Feedzai’s complicated safety features, we’re giving monetary establishments your complete bundle – awesome buyer revel in and clever fraud prevention in a single built-in platform,” stated Jouk Pleiter, CEO and founder at Backbase. “In combination, we’re environment a brand new same old for a way banks can construct depended on virtual relationships with their consumers.”
Feedzai’s virtual believe platform – which analyses person behaviour, tool well being, and possible threats in real-time – is paired with Backbase’s engagement banking platform to create a powerhouse resolution for monetary establishments. Whilst Backbase orchestrates buyer interactions that power expansion, Feedzai’s safety works within the background, making sure each virtual interplay is secure with out compromising the revel in.
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